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An RMA number is required for all returns. Message us for return instructions. Items returned without a RMA number will not be processed. - Items defective upon receipt must be packaged in their retail packaging as if new and returned with a detailed description of the problem. - Please ad us to your favorite seller and visit again later - Thank You - CUSTOMER SATISFACTIONIf you have a problem or question regarding your transaction please before leaving any type of feedback. We will work with you to resolve any problem you may have.